M365 Specialist
6 Months
£458p/d Max via Umbrella
Birmingham (Hybrid)
Role Brief:
The Microsoft 365 Specialist will be responsible for managing and optimizing our Microsoft 365 environment. This role requires a strong understanding of Microsoft 365 services and the ability to develop and implement processes for monitoring and responding to Microsoft Message Center alerts.
Key Responsibilities:
* Monitor Microsoft Message Center Alerts: Regularly review and analyze alerts to ensure timely and appropriate responses.
* Develop Processes: Create and maintain efficient processes for handling and prioritizing alerts.
* Microsoft 365 Administration: Manage user accounts, permissions, and configurations within the Microsoft 365 environment.
* Troubleshooting: Identify and resolve issues related to Microsoft 365 services.
* Documentation: Maintain detailed documentation of processes, configurations, and changes.
* Training: Provide training and support to staff on Microsoft 365 features and best practices.
* Collaboration: Work closely with IT and other departments to ensure seamless integration and operation of Microsoft 365 services.
Qualifications:
* Experience: Proven experience with Microsoft 365 administration and support.
* Knowledge: Strong understanding of Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
* Skills: Excellent problem-solving skills and the ability to develop efficient processes.
* Communication: Strong verbal and written communication skills.
* Certifications: Microsoft 365 certifications are a plus.
