FM Coordinator
Legnth: 6 months
Rate: 19.20 per hour via umbrella
Location: Ruislip
Job Purpose
The successful business delivery of FM Services including minor projects within the LFB Fleet Contract. Ensuring Customer Services, performance and budget targets are monitored and met using a balance of internal self-delivery teams and external contractors.
To manage a Facilities support function across a Ruislip and Swan Island.
To provide a professional support service to the LFB Fleet Contract, supporting and working cooperatively with all employees to pro-actively plan staff activities.
Key Responsibilities
To lead FM service delivery teams and sub-contractors to manage and maintain the properties and services across LFB Fleet.
- Support the implementation of Business
- Delivery of best practice standards as appropriate across the functions
- Establishing and maintaining regular interaction with appropriate cross-function departments
- Maintain Compliance of all Assets in line with Company Policy and Legal compliance
Principal areas of accountability:
- Safeguarding confidential & personal Information
- Maintaining high level of quality service and customer
- Providing Subject Matter Expert support and guidance to the wider team and key stakeholders on at least one element of Hard or Soft FM (Water, electricity, waste etc.).
- To ensure health and safety compliance is achieved within the service area.
- Management and delivery of FM operations. Arranging out of hours work and holiday sickness cover when required.
- To effectively manage specialist sub- contractors to ensure overall best value and quality of
- To support business change and business improvement plans and proactively identify new opportunities for efficiencies in service delivery
Experience/Qualifications/Skills
- To undertake necessary training to become a Responsible Person / Subject Matter Expert in a Service Delivery of Hard or Soft FM.
- Relevant professional qualification: IWFM (or working towards). Or equivalent qualification or comparable through experience qualification in role related subject.
- Knowledge and understanding of working within a Hard or Soft FM service.
- Knowledge and understanding of relevant regulatory and legislative requirements and British Standards or how to obtain and instigate these requirements.
Business Skills - As Per Group Capability Framework
- Sustainability
- Leadership and Management
- Business Continuity and Compliance
- Quality Management and Customer Service
- Finance and Technology
- Strong Leadership and Team performance skills
- Interpersonal Skills - As Per Group Capability Framework
- Communicates with Impact
- Collaborates for Success
- Personal Effectiveness Skills - As Per Group Capability Framework
- Manages Work to Achieve Results
- Embraces Change
