As the global adoption of generative Artificial Intelligence (AI) and other cutting-edge digital transformation technologies continues to accelerate, the critical role of Information Technology (IT) is expanding for every organisation. In today’s fast-paced world, businesses are increasingly reliant on IT to drive innovation, efficiency and long-term success.
The IT World of Work 2024 Outlook provides valuable insights into eight key global trends shaping the future of IT and their impact on the workplace. This report explores how IT innovation, powered by AI, cloud computing, quantum technologies and automation, is redefining industries worldwide. Yet, despite the surge in technological advancement, one thing remains clear: a skilled workforce is more essential than ever.
In this report, we examine these questions:
What will be the impact of accelerating adoption of AI, cloud and quantum computing on the future of work?
Why are soft skills becoming increasingly important in the IT industry?
How do employers apply a people-first approach to digital transformation?